Zenvyra Healthcare
Privacy Policy
This policy explains how Zenvyra Healthcare handles personal data when you use this website, ask about a product or contact our team about a distribution partnership.
1. Purpose of this policy
Zenvyra Healthcare is responsible for deciding how personal data is used to respond to website enquiries. This policy covers information you give us through the website and the technical data needed to operate it.
2. Privacy and security
We restrict access to the portfolio studio, validate submitted forms and limit repeated requests. These measures help protect the site and the information entrusted to us. We process the data needed to maintain security on the basis of our legitimate interest in keeping the website available and preventing misuse.
3. What we collect and why
For a business enquiry, we ask for your name, business email, company, country, enquiry type and message. You may also identify a product. With your consent, we use these details to reply, share relevant product information and follow up on the opportunity you describe. Please leave patient details and medical records out of your message.
The website processes technical identifiers to limit repeated submissions. An essential session cookie keeps an authorised portfolio administrator signed in. The public pages can be viewed without an administrator account. The pages serve their own fonts and media and use no advertising or analytics trackers.
4. Your data protection rights
Where the General Data Protection Regulation (GDPR) applies, you may exercise the following rights, subject to the conditions for each right.
- Access
- Ask whether we process your personal data and obtain a copy, together with information about its use, recipients and retention.
- Rectification
- Ask us to correct inaccurate details or complete information that is incomplete.
- Data portability
- Where automated processing is based on consent or a contract, request the data you provided in a structured, commonly used, machine-readable format. Where technically feasible, you may ask us to transmit it to another controller.
- Objection
- Object to processing based on legitimate interests for reasons relating to your situation. You may object to direct marketing at any time.
- Erasure
- Ask us to delete your data when the legal conditions are met, for example when it is no longer needed or you withdraw consent and no other lawful basis applies.
- Restriction
- Ask us to limit processing in circumstances such as a dispute over accuracy or while we consider an objection.
- Withdrawal of consent
- You can withdraw consent at any time. This takes effect going forward and does not affect processing that was lawful before withdrawal.
5. How to exercise your rights
Use our contact form to tell us which right you wish to exercise. Include enough detail to help us locate your enquiry. If we reasonably need to confirm your identity, we will ask for the information needed to do so.
You may also lodge a complaint with a supervisory authority, including in the EU country where you live, work or believe an infringement occurred. The European Data Protection Board lists the national authorities.
6. How long we keep data
We keep enquiry correspondence for as long as needed to answer the request and manage any resulting business discussions. If a partnership follows, contractual obligations, applicable recordkeeping requirements and the need to address legal claims determine how long relevant correspondence is kept.
The website does not keep a separate archive of enquiry messages. Short-lived records help limit repeated submissions. You can contact us for the retention criteria that apply to a particular enquiry.
7. Who receives your data
Business enquiries go to Zenvyra Healthcare’s designated business mailbox. Hosting and email providers process the data needed for their respective services. We use Resend to transmit enquiries to our designated mailbox.
We may disclose information where the law requires it. To ask which providers handle a particular enquiry, where the data is processed or what safeguards apply to a transfer outside the European Economic Area, use our contact form.
8. Changes to this policy
We will publish updates on this page when our website or processing practices change. The revised policy applies from publication. Where a new use requires consent, we will ask for it before using your data for that purpose.